Exception in CrmDiscoveryService getOrganization

No. KBA-01043-BDKG
Keywords: operation timed out, discovery service, organization
Last Modified: 26.01.2010

Problem
During installation and when you start the configuration utility, an error occurs: 'System.Net.WebException: The operation has timed out'. The call stack contains getOrganization and CrmDiscoveryService.

Solution

This happens for unknown reasons in some installations. Our application is unable to connect to the Discovery Service using the URL in HKLM\Software\Microsoft\MSCRM\ServerUrl.

We have a workaround when only one organization is needed.

Steps for the workaround:

1. Open up Regedit
2. Create the value HKLM\Software\customaze\OverrideOrgName (String value) and set its value to the unique organization name (the organization name like it appears in the URL of CRM)

3. Create the value HKLM\Software\customaze\OverrideOrgCrmServiceUrl (String value) and set its value to the full URL of the CRM service. Example: http://crm/mscrmservices/2007/crmservice.asmx

4. Creat the value HKLM\Software\customaze\OverrideOrgMetaServiceUrl (String value) and set its value to the full URL of the Metadata service. Example: http://crm/mscrmservices/2007/